Customer Satisfaction Survey - Results I would like to extend a big thank you to all those who completed our recent Customer Satisfaction Survey. The winner of the 'Samsung N130 netbook' chose to remain anonymous. The results of the survey can be seen below. Best regards John John Morcom, Managing Director Very satisfied 67% Satisfied 33% Neither satisfied or dissatisfied 0% dissatisfied 0% Very dissatisfied 0% Very satisfied 0% Satisfied 67% Neutral 33% dissatisfied 0% Very dissatisfied 0% Very satisfied 33% Satisfied 67% Neutral 0% dissatisfied 0% Very dissatisfied 0% Very satisfied 0% Satisfied 100% Neutral 0% dissatisfied 0% Very dissatisfied 0% Very satisfied 50% Satisfied 50% Neutral 0% dissatisfied 0% Very dissatisfied 0% Very satisfied 100% Satisfied 0% Neutral 0% dissatisfied 0% Very dissatisfied 0% Very satisfied 33% Satisfied 67% Neutral 0% dissatisfied 0% Very dissatisfied 0% Very satisfied 33% Satisfied 67% Neutral 0% dissatisfied 0% Very dissatisfied 0% Definitely 100% Probably 0% Neutral 0% Probably not 0% Definitely not 0% Definitely 50% Probably 50% Neutral 0% Probably not 0% Definitely not 0%

Instro Precision Limited. Registered Offices: Instro Precision Limited, 15 Hornet Close, Pysons Road Ind Est, Broadstairs, Kent, CT10 2YD, UK. Registered in England number 79472. www.instro.com